It is so easy for CEOs and senior leaders to focus on the strategy and then get our heads stuck in the metrics which, to a point, usually produces good results. But if we miss the softer side like building an organization of trust and creating an environment where teams function effectively we fail to capture the creativity of our people which is where the best new ideas reside. The author has done a wonderful job describing the softer side with scores of excellent examples. Many of the stories in the book could become springboards for leadership discussions in your business.
Business leaders – this one is for you – best business book of the year.