Leadership
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In trouble? Be proactive
When we are in trouble at work our natural tendency is to run for cover—stick our head in the sand—and…
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Leaders maintain perspective by creating a clear focus
One of the things new managers wrestle with most is finding a clear sense of focus. It’s easy to get…
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In life you are always on stage
Every time you encounter another person your brain makes judgments—consciously or subconsciously—about that person. You store away those observations in…
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Follow these 7 tips for better performance reviews
Dread annual performance reviews? Most people do. Anxious employees may wonder if they’re performing up to par.
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Positivity helps leaders win
Want to win in your leadership role? Keep it positive. While it can be a challenge, some of the most…
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How to build a strong image In the new year and beyond
The way others view you may have a lot more impact on your long-term career prospects than you may think.…
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It is never too late to plan your year
How many times do we hear people exclaim, “I don’t have enough time”? There’s no time to accomplish this or…
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Make progress with a personal learning agenda
The world is changing faster than ever. Just 10 years ago, cell phones weren’t that smart—and media wasn’t very social.
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A customer’s complaint is a company’s opportunity
Sometimes just changing your perspective on customer service can change everything. Leaders can turn a perceived negative into an instant…
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The importance of taking the initiative to help those in need
When we see a professional peer who is behind the eight ball, our natural inclination is to steer clear. I…
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