Leadership

February 27, 2015

Leadership means really listening

After 50-plus years in business I have learned more through listening than any other practice. I have soaked in wisdom…
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February 6, 2015

Overcome outsized ego and the need to do it all

Two of the biggest obstacles to good leadership practices are an outsized ego and a reluctance to delegate.
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January 9, 2015

The importance of trust in business

Instinctively we all know that building a high level of trust is the right thing to do. However, can you…
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January 2, 2015

Champion your mavericks

After a long career as a retail executive, Joe Scarlett retired in 2007. But he didn’t let his decades of…
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December 12, 2014

Open-door policy: Be willing to listen more and you’ll be able to lead better

An open office door says you're open to communication. A closed door suggests you're closed off from the company conversation.
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October 30, 2014

Four year college not for every Tennessean

Today not all career paths start at University Trailhead. While “follow your dreams” may sound like good advice, it does…
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October 24, 2014

Lessons from the retail floor: Get close to your customer

There’s a talk I used to give about customer service. I gave it so frequently to store managers and sales…
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October 3, 2014

Share your leadership skills by taking the initiative to coach others

Got more than a few years in a business leadership role? You’d probably make a great coach.
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September 19, 2014

What’s your reading agenda?

Continuous learning is essential to business success. We know reading is a key component of learning, so do you have…
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September 5, 2014

Leaders must push decision-making down the ladder

When decision-making is pushed to those truly accountable it takes the monkey off your back—and places it where it belongs.
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