Leadership
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Open-door policy: Be willing to listen more and you’ll be able to lead better
An open office door says you're open to communication. A closed door suggests you're closed off from the company conversation.
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Four year college not for every Tennessean
Today not all career paths start at University Trailhead. While “follow your dreams” may sound like good advice, it does…
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Lessons from the retail floor: Get close to your customer
There’s a talk I used to give about customer service. I gave it so frequently to store managers and sales…
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Share your leadership skills by taking the initiative to coach others
Got more than a few years in a business leadership role? You’d probably make a great coach.
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What’s your reading agenda?
Continuous learning is essential to business success. We know reading is a key component of learning, so do you have…
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Leaders must push decision-making down the ladder
When decision-making is pushed to those truly accountable it takes the monkey off your back—and places it where it belongs.
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Job rotation builds your skills
The best preparation for senior leadership roles is broad-based experience. Regardless of the strength of your skills, your growth potential…
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General Motors’ recalls reflect a defective culture
General Motors is currently recalling more vehicles than it sold in the last eight years. The number of vehicles recalled…
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Network your way to success
Networking builds business knowledge and enduring friendships. I’ve been retired for a half dozen years and still have strong ties…
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Let’s all get along: courting the competition
Business people often view competitors as the enemy. That means leaders have little or no contact with other leaders. Let’s…
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