Leadership
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What is the lifetime value of your customer?
Businesses tend to focus on real-time transactions. When we make a great sale, we pat ourselves on the back, put…
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Dive into Public Speaking
One of the most common fears in life is speaking in public. I have seen people of all ages freeze…
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Simplicity is a winning formula
We’ve all heard the expression KISS: “Keep it simple stupid.” The point? If you can get your message across in…
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Building on basics is good for business
There’s no two ways about it: Business always comes down to economics. As a business leader you are in an…
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Build Your Public Speaking Skills
It’s well documented that public speaking is among our greatest fears. Most people actively avoid making speeches — and those…
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Effective leaders are also strong salespeople
On your first job interview you became a salesperson — for yourself. Your resume is your personal sales brochure. Every…
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You succeed when your team succeeds
You can think of success as an equation: The success of individual team members adds up to the sum total…
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From public praise to pretty please, how to gain respect
Everyone wants respect. And if you are in a leadership role, earning that respect is very important to your long-term…
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Winners empower their teams
Push decision-making down to the lowest possible level. This advice has had enormous impact on my leadership skills. When I…
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Doing the right thing builds customers for life
When your goal is to always do the “right thing” you will win in the long run. While life presents…
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